Have you recently received a call from someone claiming to be from Microsoft, stating that your computer has viruses and needs immediate attention? If so, you are not alone.
This is a common scam that has been around for years, and it's important to be aware of it so you don't fall victim to it.
In this scam, the caller claims to be from Microsoft and tells you that your computer has been infected with viruses or other malware. They may ask you to give them access to your computer so they can "fix" the problem, or they may try to sell you software or services to "clean" your computer.
The truth is, this call is a scam. Microsoft will never call you out of the blue and tell you that your computer has viruses. They may contact you if you have an open support case with them, but they will never ask you to give them access to your computer or to purchase any software or services from them.
So, how can you spot a scam call like this and protect yourself from falling victim to it? Here are a few tips:
Tip #1 - Be wary of unsolicited calls
If you receive a call from someone you don't know, be suspicious. Microsoft (or any other legitimate company) will never call you out of the blue and ask for access to your computer.
Tip #2 - Don't give out personal information
If someone asks you for your personal information, such as your name, address, or credit card number, hang up the phone. This is a clear red flag that something is not right.
Tip #3 - Don't give remote access to your computer
If someone asks you to give them access to your computer, don't do it. This is a common tactic used by scammers to gain access to your personal information and potentially steal sensitive data.
Tip #4 - Don't purchase software or services
If someone tries to sell you software or services over the phone, be wary. This is another common tactic used by scammers to make money.
In summary, the call you received from Microsoft is likely a scam.
Don't give out personal information or access to your computer, and be wary of anyone trying to sell you software or services. Stay alert and protect yourself from these types of scams. If you believe you or someone you know might have been a victim of these scams do not hesitate to reach out to us.