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Key Security Measures for MSPs in Cybersecurity

Updated: Jan 28

Have you ever wondered how your Managed Service Provider (MSP) protects both your and its data?


In recent years, hackers, particularly ransomware groups, have caused data breaches at larger companies. Managed Service Providers play an important role in protecting businesses and sensitive data in today's ever-changing cyber threat landscape. We will look at some notable defenses that MSPs have or should have.


 

As previously discussed, a Managed Service Provider (MSP) can provide services such as network application, infrastructure, and security management via continuous and regular support on the customer's premises, the MSP's data center (hosting), or a third-party data center.


MSPs have become a popular choice for businesses that lack the internal resources to meet their business technology requirements. Functioning as on-demand IT teams. There is a growing trend to use such services, which can also be hosted in the cloud.


Circle with a short explanation about MSPs
MSP Services

Key Security Measures for MSPs


Cyber Hygiene

MSPs should follow cyber hygiene best practices to ensure the longevity of their operations. This includes keeping internal tools and software up-to-date. Patching should be completed on time, particularly for firewall and VPN appliances.


Regular Backups

Both MSPs and their customers should ensure that they have redundant backup copies of all critical data and infrastructure so that the system or any portion of it can be restored in the event of failure, loss, or compromise.


IoT Security

While the IoT industry has grown over the last decade, as we have stated in previous blogs, the integration of smart devices into the workplace, as well as smart vehicles and buildings, represents yet another risk factor. IoT devices have several security flaws, including a known default password, outdated or vulnerable firmware, and public internet-facing ports. 


Secure and monitor the use of Remote Desktop Protocol

Managed Service Providers (MSPs) must secure and monitor the use of Remote Desktop Protocol (RDP). Because it allows direct access to systems, making them vulnerable to cyber threats. MSPs can prevent unauthorized access and protect sensitive data by implementing security measures such as regular updates, patches, multi-factor authentication, and session security. Furthermore, monitoring RDP usage enables MSPs to track remote access, allowing for proactive management of IT issues and improving overall cybersecurity.


Plan for Incident Response and Recovery.

Having a clear path and an actionable plan in the event of a security event can influence how well a company responds to and recovers from a cyber attack. Incident response and plans are critical for increasing cyber resilience and can assist businesses in identifying the people and technologies that need to be strengthened.


Principle of Least Privilege

Applying the principle of least privilege is critical for Managed Service Providers (MSPs) because it reduces the potential damage caused by a cyber attack. MSPs can reduce the risk of unauthorized access and data breaches by giving users only the privileges they need to complete their tasks. This approach improves not only security but also system stability and fault tolerance.


 

Conclusion

Finally, Managed Service Providers (MSPs) play an important role in safeguarding sensitive data and protecting businesses against cyber threats. MSPs can help ensure the security and integrity of their client's data by adhering to best practices for cyber hygiene, securing and monitoring remote access, and developing incident response plans.


As a business owner or decision-maker, you must regularly assess your MSP and other supply chain stakeholders to ensure robust security measures are in place. Additionally, it is recommended that you collaborate closely with your MSP to establish clear communication and expectations for data protection and incident response.


By taking proactive steps to protect your business and sensitive data, you can reduce the risk of cyber-attacks and ensure the long-term viability of your operations. Stay vigilant and collaborate with your MSP to stay ahead of potential threats.


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